Frequently Asked Questions (FAQs)

1. Where is Wistas Inn located?
Wistas Inn is located in the Kivulini street  in Sinza  area  opposite mlimani city in  Dar es Salaam, Tanzania. We are easily accessible from the city center, major bus terminals, and Julius Nyerere International Airport.

2. How can I make a reservation?
You can make a reservation through our website at www.wistasinn.co.tz, call us directly at +255 (0)767 277566, or send an email to info@wistasinn.co.tz

3. What time is check-in and check-out?

• Check-in: From 10:00 AM
• Check-out: By 11:00 AM

Early check-in and late check-out are available upon request and subject to availability.

4. Do you offer airport transfers?
Yes, we offer airport pick-up and drop-off services at an additional charge. Please contact us in advance to arrange your transport.

5. Is breakfast included in the room rate?
Yes, a complimentary breakfast is included with all room bookings.

6. Do you have free Wi-Fi?
Absolutely! High-speed Wi-Fi is available for free throughout the hotel premises.

7. What amenities do you offer?
We offer the following amenities:

• Air-conditioned rooms
• Free parking
• Restaurant and bar
• Room service
• Conference and meeting facilities
• Laundry service
• 24-hour front desk

8. Is your hotel family-friendly?
Yes, Wistas Inn welcomes families and offers family rooms and child-friendly services.

9. Are pets allowed?
Unfortunately, we do not allow pets at the hotel.

10. Do you have conference or event facilities?
Yes, we provide meeting and conference rooms equipped with audio-visual equipment for corporate events, seminars, and workshops.

11. What forms of payment do you accept?
We accept cash, major credit/debit cards (Visa, MasterCard), and mobile money (M-Pesa, Tigo Pesa, Airtel Money).

12. Can I cancel or modify my reservation?
Yes, you can cancel or modify your booking up to 48 hours before check-in without charge. For group bookings, different policies may apply.

13. Is your hotel secure?
Yes, guest safety is our top priority. We have 24-hour security, CCTV surveillance, and secure parking.

14. Do you offer long-term stay packages or group discounts?
Yes, we offer special rates for long-term stays and group bookings. Please contact our sales team for a custom quote.